Frequently asked questions

For job seekers

Is the free plan really free?

Yes — you can start using core tools free without an account, including the Job Decoder (3 free decodes a day — no account needed). Create a free account to unlock the full toolkit, and it's still free. Paid plans add premium features. Free exports carry a small watermark. See the full comparison on the pricing page.

Do I need an account to try it?

No — you can start using core tools free without an account. Create a free account to unlock the full toolkit, and it's still free.

What does Pro ($19/month) add?

Pro adds 3 AI tailoring variants per job (conservative, balanced, bold); an ATS rewrite report with keyword delta and before/after score; all 104 templates with watermark-free exports; the Resume Video studio (10 videos a month on Pro, 40 on Lifetime); your own personal website; Deep Job Decoder with job comparison and unlimited decodes; detailed interview feedback and full mock interviews; LinkedIn AI rewrite; and unlimited custom instructions. Details on the pricing page.

What does Pro Lifetime ($129) include?

Everything in Pro for a single one-time payment. Two differences from monthly Pro: Lifetime includes 40 Resume Videos per calendar month (monthly Pro includes 10), and Lifetime is capped at 30 tailoring-variant sets per calendar month, while monthly Pro has unlimited variants. Compare both on the pricing page.

What is the watermark on free exports?

Free exports (PDF, DOCX and TXT) carry a small “Made with ResumeTailored AI” mark in the footer. Pro removes it, along with unlocking all 104 templates. See plans.

Will the AI invent experience I don't have?

No. The AI only rewrites and reframes the experience already on your resume, using the language of the job posting. It never adds skills, employers or achievements you don't have, so everything stays truthful.

How does ATS screening actually work?

See the full breakdown in how ATS resume screening works — parsing, keyword matching, screening rules, and what a match score can and can't tell you.

How do I tailor my own resume to a job posting?

Follow the step-by-step process in how to tailor your resume to a job description, including a before/after example and a checklist.

How do I cancel?

Anytime. Use the self-serve cancel page or email [email protected] and we'll handle it within 1 hour. Monthly Pro keeps access through the end of the billing period; Lifetime is a one-time purchase.

Employer Portal

What does the Employer Portal free tier include?

1 active job posting, 1 candidate in your pipeline, 1 seat (1 non-owner employee — the owner doesn't count), 3 e-signature sends per month, 5 documents and a basic career page. See all employer tiers on the pricing page.

What does Portal ($49/month) include?

Unlimited jobs and candidates, 3 seats, 10 e-signature sends per month, 10 video interviews per month with recording, 50 documents, the full career-site builder, plus the Employees hub and Time suite. Compare tiers.

What does Scale ($99/month) include?

Everything in Portal, plus 10 seats, 50 e-signature sends, 50 video interviews with AI summaries, 200 documents and the Office suite. Compare tiers.

What does Corporate ($299/month) include?

Everything in Scale with unlimited everything, plus white-label career pages: your custom domain and no “Powered by” badge. Compare tiers.

What is the Employer Portal?

A hiring workspace for small teams: job posts, an applicant pipeline (New → Reviewed → Interview → Hired), candidate search, interview scheduling, in-app messaging, hiring funnel analytics, e-signatures and a career site — with the Employees hub and Time suite on paid tiers. Learn more or see pricing.

How do I manage applicants once they start applying?

See how to manage job applicants for a practical walkthrough of pipeline stages, reviewing, messaging, and scheduling.

Still stuck? Email [email protected].